MEET THE TEAM
Meet the team at Hales Commercial on this page. All personnel have a good work ethic, excellent communication skills and a client-focused approach to help support you to the best of our ability. In a busy commercial sector where great service is sometimes overlooked in favour of getting the job done, we prefer to apply the personal touch to our work and to make you feel exactly what you are – the most important part of our ever-growing company.
Based on how you use our services, you will meet individual members of our team first-hand with the added confidence of knowing that Paul Hales, our managing director, will be leading his talented team from the front.
Paul Hales
Managing Director
Paul started Hales Commercial Ltd in 2000, some 25 years ago, and has been in the trade for 38 years. As an IMI and IRTEC trained professional, Paul is one of our qualified MOT and tachograph testers. With an unbridled passion for a new challenge, and as a regular course attendee who likes to expand his current knowledge, Paul Hales is also an IVECO trained tradesperson.
Charlie Hales
HGV Technician
Hales Commercial is very much a family-run business and Charlie is Paul’s son. He has been in the trade for 10 years and started his training with Mercedes up to Level 3 standards. As an accredited IMI technician, Charlie also works as an MOT tester and tachograph tester. With a great approach to customer service, Charlie is a team player who likes to be fully involved in every job.
He enjoys expanding on his diagnostic and problem-solving knowledge.
Asim Riaz
HGV Technician
Trained to IMI standards, and with City & Guilds Level 3 qualifications and the appropriate LOLER training, Asim is a fantastic team player with more than 16 years of experience and excellent customer service skills. He is also an MOT tester and tachograph tester, and no job is ever too challenging for him.
Asim loves to learn new skills, grow his knowledge and face new challenges.
Marvin Swift
HGV Technician
With 5 years in the trade and IMI accreditation, Marvin is our MOT preparation specialist and a tachograph technician. As a Level 3 technician, he is able to deliver a full range of technical solutions, liaises well with the customer and enjoys developing his skillsets to build on the knowledge that he already has.
Marvin has a passion for diagnostic and mechanical work.
Jake Charles
LGV Technician
Jake has also trained to IMI and IRTEC standards. With 10 years of experience, he is passionate about engine rebuilds and maintaining fast turnaround times for our clientele. With excellent diagnostic knowledge, Jake is an especially talented tradesperson when it comes to commercial vehicle air conditioning.
In his spare time, Jake enjoys rebuilding cars.
Savas Surmen
LGV Technician
Having been in the trade for 10 years, Savas works as an accredited IMI and IRTEC technician. No job is ever too big or too small for Savas, who enjoys mechanical work and facing new challenges to build on his knowledge.
Lauren Hales
Office Manager
Lauren is Paul’s daughter and a qualified transport manager who has trained to 1Link and R2C standards. She has worked in the trade for more than 13 years and has excellent customer service skills. Lauren is the main face of our office and a dependable team player with exceptional communication skills.
She has an excellent knowledge of the commercial sector.
Isabel Siggins
Office Junior
Having completed her 1Link training, Isabel has a passion for customer care and is very popular with those who use our workshop. Like Lauren, she has an excellent approach to customer service and will do whatever is needed to satisfy our service users, even if it means going above and beyond her duties.